Customer Service Advisors / Claims Administrators
Are you a passionate relationship builder? Determined to learn? And ready to apply your work ethic to a career you can truly evolve? At Enterprise, it’s all about attitude. We want to get to know you, not just your experience. So, if you can show us that you’re ready to knuckle down and be the people person we need, then we’re sold. But, this isn’t just a one-way street, let’s get to know each other. Here, the respect is mutual and we’ll give you the chance to improve at every stage – with rewards around every corner.
You’ll be working in our Aldershot offices, where over 350 colleagues work together to do right by our customers. Here, you’ll put your passion and determination toward keeping those customers engaged and supporting your team of friendly go-getters.
Along with a competitive salary, you could see yourself quickly climbing the ladder and developing key skills in management, negotiation, debt recovery and administration. With early responsibility and hard work, you’ll earn great recognition and reward, alongside some great company perks – from discounted car rental and private healthcare to our stakeholder pension scheme. Most of all, you’ll feel the daily rewards that come with working in a fun, friendly and trusted environment, fuelled by the support of your team and mentors.
Before saying yes to joining our fun and lively firm, here’s a bit about us. We’re a global business that covers 90 countries and boasts a fleet of more than 1.9 million vehicles. For our 100,000 colleagues, this means going the extra mile to keep everything running smoothly every day. Something you might not know is that we’re a family-run business, meaning people are at the heart of how we think and what we do. As a part of that people-focused approach, we’re also doing more for diversity, which is why we’re proud to say that we’ve been awarded Top Employer for Women 14 years in a row!
As a member of our ARMS® Claims Services, a division of Enterprise Rent-a-Car, you’ll get stuck into one of many roles on offer here, working toward a variety of customer-focused solutions for our UK operations. This means working with people from all backgrounds and life’s adventures.
Because whether you’re fresh out of school or university, have been working in retail, social care or insurance, or even if you’re jumping back into work after some time out (mums, dads and carers alike), we’ll welcome you with open arms. And, if you show us that you’re here to work hard, you could earn yourself a salary increase of £2,500 within 9 months. This is our commitment to you.
In return, these are the things we’re looking for:
- Exceptional attention to detail and a customer-centric attitude
- A willingness to learn and decisive thinking
- Collaboration across functions and with third parties
- A competitive spirit and a drive to meet targets
- Flexibility and the ability to prioritise
You should also know that:
- Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
- Please let us know about any accommodations you may need to participate in our recruitment process.
- Aldershot has great transportation links to other areas in Hampshire and Surrey such as: Farnborough, Farnham, Camberley, Fleet, Basingstoke, Guildford and Woking.
This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for?