Call Centre / Customer Service - Reservations Sales Representative (Home Based / Remote)
Add an annual turnover of to a rental and leasing fleet of 2 million vehicles spread across 10,000 locations worldwide and you get Enterprise Mobility – a business that’s grown into the largest global mobility provider in the world.
We’re currently seeking home-based Reservations Sales Representatives to join our UK Contact Centre.
If you believe in going the extra mile to keep the customer happy this could be the role for you! The successful candidates will be enthusiastic and self-motivated in this remote based role. You will also be able to show us you have got what it takes to deal with customer reservations and enquiries every day and offer the right solutions every time.
- £10.57 per hour (£21,985.60 per annum) increasing to £11.00 per hour (£22,880.00 per annum) after successful completion of probationary period
- Monthly bonus available for top performers
- Full-time ( per week)
- You will be allocated shifts between 8am and 7pm Monday-Sunday.
- We offer 2 start dates for this position:
Monday 22nd January 2024
Monday 26th February 2024
- Listening to customer requirements and presenting appropriate solutions
- Relationship building by maintaining exceptional customer service standards
- Communicating company values to our customers
- Inbound and outbound calls; taking bookings, dealing with customer queries, applications, cancellations and other administrative duties
- Ability to build a personal rapport with the customer
- Experience in a target drivensales environment whereby you have been accountable to minimum performance expectations
- Excellent communication skills
- Confident telephone manner
- Ability to work independently and to be self-motivated
- Strong PC skills and technical aptitude
- This role can only be performed from the UK
Key (minimum) requirements:
- Available to work shifts between Monday to Sunday 8am - 7pm (40 per week)
- Must be able to provide a suitable home-office environment which is free from noise and any distractions. (Desk and ergonomic chair are required)
- A Windows Desktop / Laptop PC (Macs are not accepted)Windows 10 (or above) Operating System
- monitor or above required
- Internet access - WIRELESS CONNECTION IS PROHIBITED
- Router must be VOIP compatible
- Minimum upload speed of 2.0 and Minimum download speed of 5.0
- Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality