Customer Service Representative at Enterprise in Oxford
Skip to main content

Customer Service Representative

Job ID 257357 Oxford, United Kingdom


Customer Service Representative are an invaluable member of our Enterprise Rent A Car branch teams. Their responsibilities are for the transporting and care of the vehicles and car park. This role is extremely varied and requires someone who enjoys working in a team focused, fast paced environment, customer service experience is also essential. Below is an outline of the main duties that you would expect to carry out on a daily basis at our Didcot branch.

Flexibility required on hours but expectation is for the working week to reflect the below:

Monday 2pm - 12am

Tuesday 2pm - 12am

Wednesday 2pm - 12am

Thursday 2pm - 12am

Friday 2pm - 12am

Weekends are not required on a standard basis but may be requested on occasion.


Vehicle Preparation

  • Hoovering and prepping the cars
  • Clean vehicle exterior by hand, brush or by operating washing equipment
  • Polish, dry and clean vehicle windscreens, windows, lights, mats and exterior body, by hand
  • Hoover, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)
  • Determine need for and add windscreen fluid, fuel, oil, water and antifreeze
  • Perform basic maintenance check: antenna, under the bonnet, inside the vehicle, inside the boot, and outside vehicle
  • Verify appropriate stickers/key tags are attached to vehicle (registration, plates, etc.)
  • May be responsible for maintaining an inventory of cleaning supplies


  • Helping to assist with the pick-up and drop off of our customers
  • Driving the cars to and from deliveries and collections
  • Shuttling cars to and from car washes and dealerships for servicing


  • Perform miscellaneous job-related duties as assigned
  • Co-ordination of logistics and some allocation of tasks to operatives
  • Flexible approach to working hours, able to work weekends


  • 6 months work experience preferred
  • Must have a valid full driving licence for the UK 
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Knowledge of vehicle cleanliness standards and ability to follow the rules of the road
  • Ability to work and succeed in a multi-cultural environment
  • Must be authorised to work in the EU
Apply Now