Senior IT Manager - Entegral - Dartford, Egham, Dewsbury, UK at Enterprise in United Kingdom
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Senior IT Manager - Entegral - Dartford, Egham, Dewsbury, UK

Job ID 305211 Nationwide, United Kingdom

Overview

Entegral, formerly known as ARMS® Business Solutions (ABS), is an integrated software platform that streamlines the post-accident process for service providers working to get a customer on their way and back into a vehicle. Entegral enables communications and collaboration between tens of thousands of bodyshops, insurance providers and other industry professionals around the world.

Headquartered in Madison, Wisconsin, Entegral is a wholly owned subsidiary of Enterprise Holdings, the world’s largest car rental provider and owner of the Enterprise Rent-A-Car® brand. Created in 2017 from a merger of Performance Gateway, LLC, and Cyncast Inc., both acquired by Enterprise Holdings 2007 and 2014, respectively.  Entegral increases efficiency through the entirety of the claims process. When paired with CAPS, Entegral is a business-to-business solution that enhances the customer experience for the duration of a motor claim. The new name captures the spirit of our company, combining the strength of Enterprise and the integral role we play in the industry. It also represents the integrity we bring to every interaction and the collaboration we foster within the industries we serve.

Our UK based team is seeking an ambitious and talented career-minded professional who would like to make a difference utilizing their skill set, while working in a thriving agile-methodology environment. As a Senior Manager – Technology Agile Leader with Entegral, you will be responsible for leading a dynamic and talented development team to optimal product and application delivery.  In this role, you will define goals, objectives, processes and resources of the team.  You will also be responsible for key implementation projects and development resources, ensuring each project is completed on-time and the teams are trained and capable of delivering within scope and budget.  You will manage all phases of application delivery.  This includes analysis, design, development, testing and deployment to meet our stakeholder’s needs. You will be responsible for project planning, scheduling, risk management, scope management, internal and external communications, status reporting, and resource management (internal and partners). 

This position is based in Egham, Dewsbury or Dartford. Remote working will also be considered for this position.  

The spirit of a startup. The resources of Enterprise. When you bring your experience and talents here, you’ll join a team of start-up minded creators and leaders. But we’re also part of Enterprise Holdings, one of the world’s most respected companies and owner of brands like Enterprise Rent-A-Car®. For your career, and for your life, it’s the best of both worlds.

For more information about Entegral and other opportunities within Enterprise, go to www.entegral.co.uk

Responsibilities

Key responsibilities and accountabilities for this position will include, but are not limited to the following:

  • Balance and manage operational and business concerns to ensure consistent delivery of quality products and services
  • Contribute to strategies for improving time to market of applications across various product lines
  • Oversee complex customer issues and ensure effective and long-term problem resolution
  • Manage data on customer failures; identify trends and communicate results to cross functional partners in product development and the business
  • Employ an engaging and professional leadership approach built on collaboration, transformational leadership principles, and diversity and inclusivity
  • Lead a team comprised of various levels of resources including Project Managers, Business Analysts, Architects, Lead/Senior/Base-Level engineers and Test Engineers
  • Motivate and guide employees to accomplish team and individual goals
  • Tactical and strategic planning and execution, as well as escalation awareness
  • Robust understanding of IT security and compliance remediation activities
  • Maintain and cultivate an active professional network for the purposes of pipelining future hires; stays current in local/regional IT market to understand competition and talent sources

The successful candidate must posess the following skills & experiences: 

  • Prior experience managing and leading project resources to ensure work required to complete the project is successfully executed within scope, time and cost with the client’s satisfaction
  • Strong, polished communication skills, both written and verbal
  • Excellent project planning and management skills
  • The ability to successfully lead, mentor and motivate team members to maximize their potential, to deliver high quality deliverable and take pride in their work
  • Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across business and IT teams
  • Multiple proven successes in driving results and accountability through Key Performance Indicators, using a variety of methods and tools/technology
  • Ability to remain calm and confident in the face of change and adversity
  • Demonstrated success in the execution of projects that collaborate with various IT teams, able to successfully manage and balance multiple concurrent team projects
  • The ability to develop people at various levels in their career that lead to successful high-performing teams
  • Personal management skills emphasizing time management, organization and attention to detail
  • Strong multitasking skills while prioritizing and maintaining attention to detail
  • Persuasive, collaborative business acumen with the ability to strategically collaborate with business partners
  • Must possess the ability to effectively present concepts to both technical and non-technical leaders
  • Initiative, results-oriented drive and a solid work ethic requiring minimal direction
  • Effective analytical, problem-solving and decision-making skills
  • Resiliency in the face of changing priorities and requirements
  • Demonstrated committed to incorporating security into all decisions and daily job responsibilities
  • Basic understanding of how different technologies are effectively utilized in software development is preferred
  • Lifelong learner who maintains job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Qualifications

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience in insurance and/or collision industries
  • Experience in Agile methodology using JIRA and Confluence
  • Experience supporting cloud-based large scale or high-transactional volume SaaS products
  • Must have significant experience successfully leading cross functional, onsite and virtual teams in global software development, including but not limited to: product/service delivery, release management and production support
  • Must be willing to travel domestically on a quarterly basis up to 25%

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